Last Updated: 18 May 2026

At K Secure, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how K Secure Systems Sdn. Bhd. (“K Secure”, “we”, “our”, or “us”) collects, uses, stores, discloses, and protects your personal information when you use our website, products, services, or communicate with us.

This Privacy Policy is prepared in accordance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia and incorporates internationally recognized privacy principles where applicable.

By using our Website or Services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are
K Secure is a brand owned and operated by:
K Secure Systems Sdn. Bhd.
No. 27-2, Jalan Puteri 2/1,
Bandar Puteri Puchong,
47100 Puchong, Selangor Darul Ehsan,
Malaysia.
If you have any questions regarding this Privacy Policy or your personal data, you may contact us using the details provided below.

2. Personal Data We Collect
We may collect personal data directly from you or through your interactions with us, including but not limited to:
• Full name
• Company name
• Email address
• Phone number
• Mailing or billing address
• Communication preferences
• Product registration information
• Customer support enquiries
• Business or partnership information
• Feedback, complaints, or survey responses

We may also automatically collect certain technical information when you access or use our Website or Services, including:
• IP address
• Browser type
• Device information
• Operating system
• Website usage statistics
• Referring websites
• Pages visited and time spent on our Website

We generally do not intentionally collect sensitive personal data unless required for specific services, legal obligations, or with your explicit consent.

3. How We Collect Information
We may collect personal data through various methods, including:
• Website contact forms
• Product registration forms
• Newsletter subscriptions
• Email communications
• Phone calls
• Social media interactions
• Customer support requests
• Business transactions or partnerships
• Cookies and analytics technologies
• Security and system monitoring tools

We may also receive personal data from third-party service providers, business partners, publicly available sources, or other lawful sources where permitted under applicable laws.

4. How We Use Your Information
We may use your personal data for purposes including:
• Providing products and services
• Responding to enquiries and support requests
• Managing customer relationships
• Processing transactions and payments
• Sending service-related communications
• Improving our Website, products, and services
• Conducting analytics and internal research
• Sending marketing communications and newsletters
• Complying with legal or regulatory obligations
• Protecting our legal rights and preventing fraud, abuse, or unauthorized activities
• Maintaining security, system administration, and operational functionality

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

5. Legal Basis for Processing (Where Applicable)
Where applicable under international privacy laws such as the GDPR, we may process personal data based on one or more of the following legal grounds:
• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Protection of vital interests

6. Cookies and Tracking Technologies
Our Website may use cookies, analytics tools, tracking technologies, and similar technologies to improve user experience, understand website usage, enhance security, and support marketing activities.

These technologies may collect information such as:
• IP address
• Browser type
• Device information
• Website activity and interactions
• Referring websites
• Session duration
• Pages visited

We may use first-party and third-party technologies including:
• Google Analytics
• Meta Pixel (Facebook Pixel)
• Cloudflare services
• Embedded content providers
• Advertising and remarketing tools

These services may collect and process information in accordance with their own privacy policies.

You may manage or disable cookies through your browser settings. However, certain features of our Website may not function properly if cookies are disabled.

7. Third-Party Services
We may use third-party service providers and platforms to support our business operations, Website functionality, communications, analytics, marketing, customer support, security, and payment processing.

These services may include:
• Cloud hosting and infrastructure providers
• Content delivery and cybersecurity providers such as Cloudflare
• Website analytics services such as Google Analytics
• Advertising and remarketing platforms such as Meta Pixel
• Customer relationship management (CRM) systems
• Email marketing and newsletter platforms
• Online payment gateways and payment processors
• Live chat and messaging platforms including WhatsApp
• Customer support and helpdesk systems

These third-party providers may process personal data on our behalf and are expected to implement appropriate security and privacy safeguards in accordance with applicable laws.

Please note that third-party services operate under their own terms and privacy policies, and K Secure is not responsible for the privacy practices of such third parties.

8. Disclosure of Information
We may disclose your personal data to:
• Authorized distributors or resellers
• Service providers and contractors
• Professional advisers
• Payment processors
• IT service providers and cloud hosting providers
• Cybersecurity, analytics, and communication providers
• Government authorities or regulators
• Law enforcement agencies where required by law
• Business partners involved in providing services to you

We do not sell your personal data to third parties.

9. Security Monitoring and Abuse Prevention
We may monitor network traffic, access logs, device information, and system activities for cybersecurity, fraud prevention, abuse detection, system administration, troubleshooting, and security monitoring purposes.

We may also use session cookies and authentication technologies to maintain secure user sessions and protect user accounts where applicable.

10. International Data Transfers
Your personal data may be stored or processed in countries outside Malaysia, including countries where our service providers, infrastructure providers, or business partners operate.

Where personal data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are implemented to protect your information in accordance with applicable data protection laws.

11. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

Security measures may include:
• TLS encryption
• Access controls
• Password protection
• Firewall protection
• Secure hosting environments
• Security monitoring systems

While we take reasonable measures to protect personal data, no method of transmission or electronic storage is completely secure and we cannot guarantee absolute security.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we may notify affected individuals and relevant authorities where required under applicable laws.

K Secure does not store full payment card information on our own servers unless explicitly stated otherwise.

12. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business and security records.

When personal data is no longer required, we will take reasonable steps to securely delete, anonymize, or destroy the information.

13. Your Rights
Subject to applicable laws, you may have the right to:
• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent
• Object to certain processing activities
• Restrict processing
• Request data portability where applicable

To exercise your rights, please contact us using the details provided below.

We may require reasonable verification of identity before processing any requests.

14. Protection of Minors
Our Website and Services are not intended for children under the age of 18. We do not knowingly collect personal data from minors without appropriate consent from a parent or guardian.

15. External Links
Our Website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, security, or content of such external platforms.

Users are encouraged to review the privacy policies of third-party websites separately.

16. Business Transfers
In the event of a merger, acquisition, restructuring, reorganization, or sale of assets, personal data may be transferred as part of the business transaction, subject to applicable confidentiality and legal obligations.

17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.

Any updates will be posted on this page together with the revised “Last Updated” date. Your continued use of our Website or Services after such updates constitutes your acknowledgment of the revised Privacy Policy.

18. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:

K Secure Systems Sdn. Bhd.
No. 27-2, Jalan Puteri 2/1,
Bandar Puteri Puchong,
47100 Puchong,
Selangor Darul Ehsan, Malaysia.
Tel: +603 8062 2922
Email: info@ksecure.com.my