Last Updated: 26 June 2026
At K Secure Systems Sdn. Bhd. ("K Secure", "we", "our", or "us"), we are committed to protecting your privacy while providing a secure, reliable, and user-friendly browsing experience.
This Cookie Policy explains how and why cookies and similar technologies are used when you visit our Website, interact with our online services, or communicate with us through digital platforms.
This Cookie Policy should be read together with our Privacy Policy and Terms & Conditions, which explain how we collect, use, disclose, store, and protect your personal information.
By continuing to use our Website, you acknowledge that you have read and understood this Cookie Policy.
1. What Are Cookies?
Cookies are small text files that are stored on your computer, smartphone, tablet, or other internet-enabled device when you visit a website.
Cookies help websites recognize your device, remember your preferences, improve website functionality, enhance security, and provide information that assists website owners in understanding how visitors use their websites.
Cookies generally do not identify you personally on their own. However, where cookies collect or are associated with personal data, such information will be handled in accordance with our Privacy Policy and applicable data protection laws.
In addition to cookies, our Website may also use similar technologies including session storage, local storage, web beacons, embedded content technologies, scripts, pixels, security tokens, and other technologies that perform similar functions.
For simplicity, all such technologies are collectively referred to in this Cookie Policy as "Cookies" unless otherwise stated.
2. Why We Use Cookies
We use Cookies to support the operation, security, performance, and continuous improvement of our Website and online services.
Depending on how you interact with our Website, Cookies may be used for purposes including:
We do not use Cookies to intentionally collect sensitive personal information such as passwords, banking credentials, national identification numbers, or payment card details.
3. Types of Cookies We Use
Our Website may use different categories of Cookies depending on the features and services being accessed.
Some Cookies are placed directly by K Secure, while others may be provided by trusted third-party service providers whose services are integrated into our Website.
The categories described below explain the primary purposes of the Cookies used on our Website.
3.1 Strictly Necessary Cookies
Strictly Necessary Cookies are essential for the proper operation of our Website.
These Cookies enable core Website functionality and cannot generally be disabled without affecting the operation of the Website.
These Cookies may be used to:
These Cookies are not used for advertising or cross-site behavioural tracking.
Our Website platform, web server, security mechanisms, and PHP session management may automatically generate certain essential Cookies required for the operation of the Website.
Because these Cookies are necessary for basic Website functionality, they generally remain active while you are using the Website.
3.2 Functional Cookies
Functional Cookies help improve your browsing experience by remembering certain preferences and Website settings.
Depending on the functionality available on our Website, these Cookies may:
These Cookies do not normally collect information for advertising purposes and are primarily intended to improve convenience while using our Website.
If Functional Cookies are disabled, certain Website features may not function as intended.
3.3 Analytics Cookies
Analytics Cookies help us understand how visitors interact with our Website.
These Cookies collect statistical and aggregated information regarding Website usage, allowing us to improve Website performance, content, navigation, and user experience.
Analytics information may include:
Analytics Cookies generally do not identify individual users directly.
Information collected through Analytics Cookies may be aggregated, anonymized, or pseudonymized where supported by the respective analytics provider.
The information obtained helps us identify technical issues, improve Website usability, and better understand which content is most useful to our visitors.
3.4 Security Cookies
Security Cookies help protect both our Website and its visitors against unauthorized access, malicious activity, abuse, fraud, and cybersecurity threats.
These Cookies may be used to:
These Cookies contribute to maintaining the confidentiality, integrity, and availability of our Website and online services.
3.5 Embedded Content Cookies
Certain pages on our Website may contain content provided by trusted third-party platforms.
Examples may include:
When you access such embedded content, the respective third-party provider may place Cookies on your device or collect certain technical information according to their own privacy and cookie practices.
K Secure does not control how these third-party Cookies operate.
Users are encouraged to review the privacy and cookie policies of the respective third-party providers before interacting with embedded content.
4. Third-Party Services
Our Website integrates certain trusted third-party services to enhance Website functionality, improve user experience, provide customer support, and better understand Website performance.
These third-party providers may place Cookies on your device or collect certain technical information when you access their services through our Website.
Depending on the service used, such information may include:
The information collected, processed, retained, or shared by these third-party providers is governed by their respective privacy policies and cookie practices.
K Secure does not control the operation, storage duration, security practices, or privacy policies of these third-party providers.
The following sections provide a general overview of the third-party services currently used on our Website.
4.1 Google Analytics
Our Website uses Google Analytics to help us understand how visitors interact with our Website.
Google Analytics uses Cookies and similar technologies to collect statistical information regarding Website usage.
Information collected may include:
The information collected helps us:
Google Analytics is not intended to identify individual visitors personally.
Where supported, certain information may be aggregated, anonymized, or pseudonymized before being used for reporting purposes.
Cookie Category:
Typical Cookie Duration:
4.2 Google Tag Manager
Our Website uses Google Tag Manager ("GTM") to manage and deploy various Website scripts and technologies.
Google Tag Manager itself is generally not designed to collect personal information for analytics or advertising purposes.
Instead, GTM acts as a management platform that allows us to deploy Website technologies efficiently.
Depending on our Website configuration, GTM may load services such as:
Any information collected by services deployed through Google Tag Manager is governed by the respective service provider rather than Google Tag Manager itself.
Cookie Category:
Typical Cookie Duration:
4.3 Microsoft Clarity
Our Website may use Microsoft Clarity to better understand how visitors interact with our Website and to improve usability, performance, and user experience.
Microsoft Clarity may collect information such as:
Microsoft Clarity provides aggregated analytics, session replay, heatmaps, and interaction insights to help identify usability issues and improve Website functionality.
K Secure does not use Microsoft Clarity to intentionally identify individual visitors.
Cookie Category:
Analytics Cookies
Typical Cookie Duration:
Session Cookies
Persistent Cookies (as determined by Microsoft)
4.4 Google Maps
Certain pages on our Website may contain embedded Google Maps to help visitors locate our offices, business premises, or service locations.
When interacting with Google Maps, Google may collect certain technical information including:
Google Maps may place Cookies necessary for map functionality, performance optimization, security, and user preferences.
Cookie Category:
Typical Cookie Duration:
4.5 YouTube
Our Website may embed videos hosted on YouTube to provide product demonstrations, tutorials, installation guides, promotional content, or educational materials.
When you watch or interact with embedded YouTube videos, Google may collect certain information such as:
Depending on your Google account settings and browser configuration, YouTube may also recognize existing Google Cookies already stored on your device.
Cookie Category:
Typical Cookie Duration:
4.6 tawk.to
Our Website uses tawk.to to provide online customer support and live chat services.
When using the live chat service, tawk.to may collect technical information necessary to operate the chat platform, including:
If you voluntarily submit information through the live chat, such as:
such information may be processed to respond to your enquiries and provide customer support.
Cookie Category:
Typical Cookie Duration:
4.7 WhatsApp
Our Website may provide WhatsApp contact links or communication buttons to allow visitors to contact us conveniently.
Clicking a WhatsApp button or link will generally redirect you to WhatsApp or WhatsApp Web.
K Secure does not place WhatsApp Cookies directly through these links.
However, once you access WhatsApp or WhatsApp Web, Meta Platforms and its affiliated services may collect information according to their own privacy policies and cookie practices.
Any information you voluntarily provide through WhatsApp, including messages, images, files, contact details, or other communications, will be processed in accordance with WhatsApp's own terms and privacy policies.
Cookie Category:
Typical Cookie Duration:
5. First-Party and Third-Party Cookies
Cookies used on our Website may originate from either K Secure or trusted third-party service providers.
First-Party Cookies
First-Party Cookies are Cookies placed directly by K Secure or by technologies required for the operation of our Website.
These Cookies are primarily used for:
First-Party Cookies are generally accessible only by our Website and are not intended for cross-site advertising or behavioural tracking.
Third-Party Cookies
Third-Party Cookies are placed by external service providers whose content or services are integrated into our Website.
Examples include:
These providers may collect technical information independently according to their own privacy practices.
K Secure does not control the operation, storage period, or processing activities of Third-Party Cookies.
6. Cookie Duration
Cookies remain on your device for different periods depending on their purpose.
Session Cookies
Session Cookies are temporary Cookies that remain active only during your current browsing session.
These Cookies are generally deleted automatically when you close your browser.
Session Cookies are commonly used for:
Persistent Cookies
Persistent Cookies remain stored on your device after your browsing session ends.
They are typically used to remember user preferences, improve Website performance, perform analytics, or support embedded third-party services.
The storage period for Persistent Cookies varies depending on the service provider and the specific Cookie involved.
Some Cookies may expire after a few days, while others may remain for several months or longer unless deleted through your browser settings.
7. Managing Cookies
Most web browsers automatically accept Cookies by default. However, you may choose to control, restrict, or delete Cookies through your browser settings at any time.
Depending on your browser, you may be able to:
Please note that disabling or deleting certain Cookies may affect the functionality, performance, or availability of some parts of our Website.
For example, disabling Cookies may result in:
Strictly Necessary Cookies required for the operation and security of our Website generally cannot be disabled without affecting the proper functioning of the Website.
8. Browser Controls
Most modern web browsers provide built-in tools for managing Cookies and other Website data.
You may manage your Cookie preferences through the settings of your preferred browser, including but not limited to:
Browser manufacturers may update their Cookie management features from time to time.
For the latest instructions on managing Cookies, please refer to your browser's official support documentation.
You may also periodically clear your browser cache, Website storage, and Cookies if you wish to remove previously stored Website data.
9. Third-Party Privacy Policies
The third-party services integrated into our Website operate independently from K Secure and maintain their own privacy policies, cookie policies, and data processing practices.
These third-party providers may update their technologies, Cookie usage, retention periods, security measures, and privacy practices from time to time without prior notice to K Secure.
While we carefully select reputable service providers to support our Website and services, we do not own or control their systems, technologies, servers, or data processing activities.
Users are encouraged to review the privacy policies, cookie policies, and terms of use published by the respective third-party providers for the most up-to-date information regarding how they collect, use, store, or process information.
Nothing in this Cookie Policy shall be interpreted as modifying, replacing, or superseding the privacy policies or terms published by those third-party providers.
10. Changes to This Cookie Policy
K Secure may revise, update, modify, or replace this Cookie Policy from time to time to reflect:
Any updates will be published on this page together with the revised "Last Updated" date.
Your continued use of our Website following the publication of any revised Cookie Policy constitutes your acknowledgment of the updated Cookie Policy.
Where required by applicable law, we may provide additional notice or obtain consent before implementing certain changes.
11. Contact Us
If you have any questions, requests, or concerns regarding this Cookie Policy, our use of Cookies, or our privacy practices, please contact us:
K Secure Systems Sdn. Bhd.
No. 27-2, Jalan Puteri 2/1
Bandar Puteri Puchong
47100 Puchong
Selangor Darul Ehsan
Malaysia.
Tel: +603 8062 2922
Email: info@ksecure.com.my
We will make reasonable efforts to respond to enquiries relating to this Cookie Policy in a timely and appropriate manner.
Relationship with Other Policies
This Cookie Policy forms part of K Secure's overall privacy and legal framework and should be read together with our:
If there is any inconsistency between this Cookie Policy and our Privacy Policy regarding the processing of personal data, the provisions of the Privacy Policy shall prevail to the extent of such inconsistency.