
Secure Remote Assistance for K Secure Customers
Before contacting K Secure Support, please ensure that TeamViewer or TeamViewer Quick Support is running and your computer is connected to the internet.
If TeamViewer is already installed, simply launch the application.
If TeamViewer is not installed, download and run K Secure TeamViewer Quick Support using the button below.
Once TeamViewer is running, locate:
• Your ID
• Password
You will need to provide these details to our support technician.
Do not close TeamViewer during the support session.
After obtaining your TeamViewer ID and Password, contact our support team via phone or WhatsApp and provide these details to our technician.
Our technician will use these details to establish a secure remote connection.
Technical Support
WhatsApp / Call
+6011-1631 7227
Sales & General Enquiries
WhatsApp / Call
+6019-390 6861
✓ Our technician will diagnose and resolve the issue remotely.
✓ You may see your mouse and keyboard being controlled during the session.
✓ K Secure technicians can only access your computer after you provide your TeamViewer ID and Password.
✓ All remote support sessions are initiated by the customer.
✓ You may end the session at any time by closing TeamViewer.